eService WORK ORDER MANAGEMENT

Work Assignment

Work orders can be assigned to individual employees at the time they are entered or at a later date, giving you an opportunity to better manage your resources for the work at hand.

Work Order Entry

Maintenance requests received directly from residents via Resident Portal are seamlessly entered into eService, assigned to an employee and with a few quick keystrokes are displayed as open work orders on-screen where they can easily be monitored.

tracking work orders

Work orders are easily tracked on-line from the “Today’s Page.”  The system allows you to filter for specific work orders based on property, status, priority and other criteria.

Modify and close work orders

eService allows you to change essential data on any work order, assign or re-assign a work order, change its status, correct a description, et cetera.

Generate work order reports

Reports can be generated for online viewing or for printing and are based on your selection criteria for each report.

Maintain work order history

The system maintains unlimited work orders per unit or property.