HSC Improves Manager Efficiency with Integration to Property Management Software   Challenge “HSC trains its employees to constantly think like property owners, ” explains Naomi O’Ferrall, HSC’s Corporate Trainer. “Our on-site managers want to achieve the maximum value for their community. ” With that goal in mind, HSC managers began to notice inefficiencies in their traditional processes. Interactions with residents and prospective renters were limited to business hours, while most daily transactions (e.g., lease applications, rent payments, and maintenance requests) had to be re-entered into eSite by office personnel. HSC decided to investigate web site technology that would improve office efficiency while continuing to provide the high standards of reporting and accounting detail they required.
	CLK Multifamily Management Consolidates Vendors, Saves $85,000 Annually, and Wins Awards   Challenge In 2006, most of the properties owned and managed by CLK already had websites but lacked an online payment option or other interactive features. Some properties accepted credit card rent payments in the leasing office but struggled with processing issues and the amount of time it took to receive funds collected via credit card. CLK began looking for solutions. “The initial objective revolved around credit card payments, ” explains CLK’s Controller, Kyle Jones. “That objective, coupled with the realization that more and more of our residents were demanding the ability to pay, shop, and communicate online, led us to seek a comprehensive online portal and payment solution. ”
	Houston based management services company makes critical data available to foreign investors.   Challenge Southhampton Management, a Subea USA management services company with thousands of units in Houston’s most desirable communities, had a desire to migrate from a DOS solution to a web-enabled application that could provide flexible upgrades and would be compatible with other Windows-based programs.  Additionally, the ability to share critical data with foreign investors was a high priority.
	Atlanta based property management company, operating over 6,000 units at 34 sites, capitalizes on centralized management through Web-based applications.   Challenge Harbor Management, a property management division of Harbor Companies, needed management software that could help achieve company’s mission to create value, increase profitability and improve financial and operating performance for owners and investors.
	Fee Manager with a portfolio of over 12,000 units in 16 states saves time, money and increases productivity with web-based solution.   Challenge CAPREIT, a Maryland based multi-family housing real estate and management firm, had a clear need to access data in real-time for decisions on lease expirations and market discounts, delinquency information and other aspects of marketing planning.  They required quick, complete access to data for regional managers on the road.