AMSI is owned by Infor Global Solutions, a $1.9B global Software Company headquartered in Atlanta, GA. Our roots are entrepreneurial, customer centric, and results oriented. As the competition over feature/function of software becomes more narrow, we strive to become a trusted “business partner” of every customer we touch through a clear and better understanding of the business processes necessary to support our customer’s objectives. The goal of our team of domain experts is to proactively listen to our customers and deliver accurate, timely solutions that help drive productivity, cash flow and return on investment. We measure successful achievement of these goals with a 95% customer retention rate year over year.
Key tenets of our business and operating philosophy include:
- We “listen” to our customers so that our solutions continually reflect changing market needs and conditions. Our annual User Conference and Customer Advisory Boards are key forums in achieving this objective.
- We are committed to offering the lowest total cost of ownership to our customers.
- Our goal is to transfer knowledge to your team to enable you to become as self-sufficient as possible in using our solutions.
- We pride ourselves on providing the best Customer Support & Service post-sale. Our team has deep domain expertise that enables us to quickly and efficiently deal with any support challenge.